Refunds
We provide unlimited revisions of project work until we deliver on the project goals specified in the contract. We also offer a full money-back guarantee on all projects, for 30 days after the completion of work, provided that we have failed to deliver on the agreed-upon project goals. Disputes about project goals will be dealt with as per The Product Dev’s interpretation of the client’s contract with The Product Dev.
Cancellations
Premature cancellation of the projects will be dealt with as per the specific contract between you and The Product Dev.
Paid Ads and Media Buying
For paid ads services, we will charge you based on tracked sales and will refund any fees that you deem to be excess of sales from our ads campaign.
